Banggood Questions & Answers

Here’s what consumers have asked with answers from Banggood staff and previous consumers.

217 questions answered

14% answered in 1 day

Question:

Do i have pay taxes if i buy through you Do i have pay taxes if i buy through you

Answer:

Dear Daniel Thanks for contacting us. Please kindly note that you may be responsible for all import taxes and duties that may be charged when the item passes through customs. We advise you to find out about the local regulations prior to ordering from us. Banggood cannot give you advice or information about tax rates and customs charges in your country. We will do our best to help you. We have a clear explanation on our shopping site. http://www.banggood.com/Taxes-And-Tariffs_hl19 If you have any requirement, please send us email after placing the order. Our staff will review it. Banggood Team

By Katherine L., over a year old

Question:

Hi do you have any discount coupons for men's clothes? Hi do you have any discount coupons for men's clothes?

Answer:

Dear Fabian D, Thanks for you contact, you could pay attention to our promotion activities, and there will be many discount information for the men's clothes. For more detail please consult www.banggood.com O Feel free to contact us in this page. http://www.banggood.com/Contact-Us_hi111 Best regards, Banggood Team

By Katherine L., over a year old

Question:

Tive problema com um celular fiz a devoluçao mais tive que pagar taxa de envio no valor de r$199 reais mas taxas de alfandegas fiquei no prejuizo Tive problema com um celular fiz a devoluçao mais tive que pagar taxa de envio no valor de r$199 reais mas taxas de alfandegas fiquei no prejuizo

Answer:

Dear Jonas M thanks for contacting us. If there is any order help you need, you could send us an email to cservice@banggood.com, including the order number and product ID. Our staff will help you to solve it. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111 Best regards, Banggood Team

By Katherine L., over a year old

Question:

Good morning! i saw a transactions with you on my paypal acct. can you tell me what was bought? 08/07/2017-id: 23k601188j416132w then credited back Good morning! i saw a transactions with you on my paypal acct. can you tell me what was bought? 08/07/2017-id: 23k601188j416132w then credited back

Answer:

Dear Nk, Good Morning, thanks for contacting us. If there is any information you need for your payment, you could send us an email to cservice@banggood.com, including the screen shoot of the payment bill. Our staff will help you to solve it. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111 Best regards, Banggood Team

By Katherine L., over a year old

Question:

Can banggoods.com ship lemfo les1 smart watch worth rs6500 i.e 110 $usd to j&k srinagar ,india 190006.and do i have to pay any custom/taxes/duty ? Can banggoods.com ship lemfo les1 smart watch worth rs6500 i.e 110 $usd to j&k srinagar ,india 190006.and do i have to pay any custom/taxes/duty ?

Answer:

Dear Diyan i thanks for contacting us. Please kindly note that you may be responsible for all import taxes and duties that may be charged when the item passes through customs. We advise you to find out about the local regulations prior to ordering from us. Banggood cannot give you advice or information about tax rates and customs charges in your country. We will do our best to help you. We have a clear explanation on our shopping site. http://www.banggood.com/Taxes-And-Tariffs_hl19 Best regards, Banggood Team

By Katherine L., over a year old

Question:

Do i have to pay the custom duty for rs 7000 (110 $usd ) lemfo les1 smart watch ?if yes, how much do i have to pay as custom duty & how to pay? Do i have to pay the custom duty for rs 7000 (110 $usd ) lemfo les1 smart watch ?if yes, how much do i have to pay as custom duty & how to pay?

Answer:

Dear Diyan i thanks for contacting us. Please kindly note that you may be responsible for all import taxes and duties that may be charged when the item passes through customs. We advise you to find out about the local regulations prior to ordering from us. Banggood cannot give you advice or information about tax rates and customs charges in your country. We will do our best to help you. We have a clear explanation on our shopping site. http://www.banggood.com/Taxes-And-Tariffs_hl19 Best regards, Banggood Team

By Katherine L., over a year old

Question:

Received wrong item, have contacted several times with images of parcel and product received, 10days and no reply yet from your end. order: 33365759 Received wrong item, have contacted several times with images of parcel and product received, 10days and no reply yet from your end. order: 33365759

Answer:

A: Dear duyr r. Thanks for contacting us. Sorry for the inconvenience, for your order 33365759 our staff has contacted you, please check the Mail box. We are looking forward to your reply and we will give you a solution and compensation once we received your mail. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111 Best regards, Banggood Team

By Katherine L., over a year old

Question:

If i order based at india . what will be custom charges for gm 900 infrared thermometer If i order based at india . what will be custom charges for gm 900 infrared thermometer

Answer:

Dear Pallavi J, Thank you for your contact with us. Please notice that you are responsible for all import taxes and duties that may be charged when the item passes through customs. Many countries do not charge import duties on private items below a certain stated value. We have a clear explanation about the tax policy http://www.banggood.com/help-search-k-?search=tax Hope for your kind understanding. For any further information or assistance feel free to contact us, we will do our best to assist you. http://www.banggood.com/Contact-Us_hi111 Have a good day. Best Wish Banggood Team

By Katherine L., over a year old

Question:

Luego de varios intentos tengo mi factura pero el paquete sigue retenido en aduana, prodran hacer gestiones ????? Luego de varios intentos tengo mi factura pero el paquete sigue retenido en aduana, prodran hacer gestiones ?????

Answer:

Dear luis b, thanks for contacting us. If your order is held by your local customs office, would you like to contact them and confirm how to get your package? Please try it later. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111 Best regards, Banggood Team

By Katherine L., over a year old

Question:

Will you refund money if product is not working in my laptop Will you refund money if product is not working in my laptop

Answer:

Dear VJ S, thanks for contacting us. If there is any technical support you need for your product, you could send us an email to cservice@banggood.com, including the order number and product ID. Our staff will help you to solve it. For any further information or assistance please feel free to contact us. We will do our best to assist you. http://www.banggood.com/Contact-Us_hi111 Best regards, Banggood Team

By Katherine L., over a year old

1...5678910...40

Next

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Have a question about
Banggood?