Banggood Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Banggood staff and previous consumers.

217 questions answered
14% answered in 1 day
Question:

I have come to believe banggood is using automated reply software (bot) to respond to customers. is this correct?

Answer:

From my experience I believe they are. They especially like to copy paste apologies and things like "We have escalated the issue. Expect contact in the following 8 hours" and then never contact you.

By Jesus C.

Can’t see your question? Ask to get answers from the Banggood staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Banggood?
Post Review