Banggood
Questions & Answers

Am from Ghana and will like to know how I can receive items when buy it. Am also very new to this online so I want know if I can trust this site too?

Asked by Seth D. on 7/8/2015

18 Answers
Adi T.7/8/2015

Take care if you order sensible products. Their packing is bad. Their understanding is worse. Remember you cannot leave negative feedback like Ebay. See this video: https://www.youtube.com/watch?v=I1fQJMCyfXA
John H.7/8/2015

Staty away! They're horrible! They send the wrong products and they offer no compensation. Beware!
Charles G.7/14/2015

I've had no troubles with Banggood. Shipping depends on a few things, it could take up to a month for whatever you ordered to arrive, unless you pay more but that won't make it show up that much faster. It has to make a long trip, I'm in the middle of nowhere in Canada & every time it has taken about 20-30 days. Which is not all that bad, nobody can do much better than that anyways because no matter who you order from it is likely to ship with the same four companies anyways. The postal service in Canada only runs five days a week, America has 6 days of postal service. What is the service like where you are?
Vaclav S.7/9/2015

Hello, is takes from three to five weeks to receive an ordered item when the shipping is for free. Since now it came everytime. Dont be afraid. V.

Yes its safe! I have done a couple of orders and everything was fine! Only follow instructions and be careful about your address details!
Sharon P.7/9/2015

Hi Seth, the biggest problem I have found with Banggood is that they will take your money even though what you have ordered is not in stock. You won't know it's not in stock unless you keep checking on your order. I was waiting on delivery and when it didn't turn up I checked and my order was still processing! They never informed me that items weren't in stock and when I posted questions on board they ignored me. Apparently it's a common occurrence, they don't put note up telling you it's out of stock, they just keep selling it and taking your money.

Estoy convencido de que Banggod hara el envio en las mejores condiciones, pero para asegurar la recepcion, es conveniente pagar un poco mas, comprar un numero de envio es importante. Mas seguro certificado. Y mas seguro pero mas caro envio express.
Un saludo.
I am convinced that will make Banggod sending in the best conditions, but to ensure the reception, you should pay a little more, buy a shipment number is important. Safer certificate. And safer but more expensive express shipping.
A greeting.
Igor K.7/8/2015

I made about 10 orders from banggood and once there was an inoperational unit and they immediately sent me a replacement. I like their customer service, one of the best out there for sure.
RAM B.7/8/2015

Good service quality! Incise or trouble
Bruce F.7/8/2015

Shipping from China to Ghana... HMMMMMMMMMMM?
Banggood will definitely send what you order... But, I have NO idea what the time frame would be, or what shippers might be best. Whether the goods get there in good working condition, is a different story!
My best advice, is to plan to be patient about waiting for your order... And DO NOT spend more money than you can afford, if your order arrives damaged, defective, or not as described... It can be difficult to return, or get Banggood to replace. Best of luck!

Add your answer