Bambuzo has a rating of 3.0 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bambuzo most frequently mention customer service, tracking number, and credit card problems. Bambuzo ranks 840th among Discount Shopping sites.
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I have to to send our a big THANK YOU to Bambuzo for helping me find 30 paper towel holders that were not available anywhere else. Received in 5 days as agreed. Very happy!
I tried to purchase an item listed at $20, which then changes to $64.99 at checkout. Submitted 3 tickets to customer service, all of which have been closed or deleted with no response. Tried calling them several times at *******896 and they just pick up and sit in silence or just immediately hang up. It's the strangest thing! I would not suggest giving your credit card number to this company. Something is really off here. They are not BBB accredited. DO NOT TRUST
I have to to send our a big THANK YOU to Bambuzo for helping me find 30 paper towel holders that were not available anywhere else. Received in 5 days as agreed. Very happy!
I ordered a product from this company expecting delivery by this date. Called to check. Phone always hangs up while on hold for 'Next Representative'. Have sent several emails to no avail. Read reviews. Many share the same experience according to reviews I just read.
I tried to purchase an item listed at $20, which then changes to $64.99 at checkout. Submitted 3 tickets to customer service, all of which have been closed or deleted with no response. Tried calling them several times at *******896 and they just pick up and sit in silence or just immediately hang up. It's the strangest thing! I would not suggest giving your credit card number to this company. Something is really off here. They are not BBB accredited. DO NOT TRUST
I love the new bluetooth connection, ordered online, got a confirmation in the email with receipt in less then 1 minute. Was updated in approved status, sent for shipping status and tracking number emailed to me in 17 hours. Product arrived in 4 days and exactly what i ordered. I reccomend to everyone and will tell my friends too. :)
Tip for consumers:
ships worldwide fast
I have tried numerous phone calls and emails but cannot get ahold of anyone (and have had no response to my messages.) They sent me the wrong item, a large purse that cost me over one hundred dollars, in the incorrect color and with a tag on it that had a line through the original price of $90 on what appeared to be a department store tag. I am stuck with this thing and cannot determine how I can get my money refunded. So frustrating!
Clearly this company needs to be reported to the state of Nevada. Its obvious they are writing their own 5 star reviews and its obvious that almost all of this stuff is coming from China. If they price is too cheap, a flag should go up to stay away! Writing a review might warn customers, but everyone needs to report this company!
Call the Attorney General at the number above and file a formal complaint!
Not sure why some people think bambuzo is bad. I ordered on the weekend and received my tracking number Monday morning. Item was delivered to my mail forwarding box in Florida 2 days later. I tool off one star for the website usability sometimes hard to find what I want without using search. Otherwise kudos.
I wish I had checked for reviews for this company here, prior to ordering something.
The AC remote didn't work at all on the AC I bought it for, though it was advertised specifically for that model.
Contacting their customer service: I get automated emails asking me to describe the problem, but no solutions.
Note they have a well deserved 'F; BBB rating.
Stay away!
I have been trying to find a certain type of seeds to plant fore the summer in the garden.
After many days of searching i found Bambuzo had almost all the seeds i needed and ordered about 25 packs.
They charged me the same day and I received the tracking number the following day. The item took 2 days to get here and I am VERY HAPPY about the whole transaction.
Excellent experience from start to finish.
Highly recommend!..
Forgot two chargers and one carrying case. Found them cheap online and including shipping cost less the my originals back home. Shipping was $12 all the way to Thailand.
(CHEAP)
The best part was that the entire process took 6 business days. Not sure how they make money since I checked the shipping through usps, fedex, and ups myself and it would have been $72.43. So... yes I am very happy!
Tip for consumers:
very economical for international shipping
I ordered a product from Bambuzo and because their description was incomplete it was not what I wanted. Their response to my first email did not address my issue. Finally, they sent me a return number and then refused to accept the package when I returned it. I am now out the price of the item plus shipping. When I complained their response was once more not relevant. Since then they don't respond at all. This is the worst company I have used!
I had never heard of bambuzo.com but found them online and gave them a try. I waited about 6 days and then call and talked to a Mary. She was very helpful and updated me on the order. Best part she gave me a small but much appreciated discount for the delay.
Thank you.
I ordered because they said they had the merchandise I wanted. But they really didn't and would not say so even when asked directly. No order confirmation, no shipping date, no tracking number, no response to 5 emails and 2 phone calls. Still have no merchandise a month later and they still have my $427. Am pursuing them through Paypal which finally got a response - now they propose to keep part of my payment. Avoid these scammers.
I have placed an order a month ago and I'm still waiting on an update of my purchase. I received a sent to shipping email three days after my purchase but I never received a tracking number. I have called customer service and only get a full mailbox. I have emailed *******@bambuzo.com and was told my shipment would arrive last Saturday... A week later, I'm still waiting. Be careful using you credit card with this site. Bambuzo is extremely suspect.
This company needs to get it's act together. It sent me an email stating that this order was processed. They haven't charged my credit card yet and they haven't sent me tracking information either. No emails or messages answered. I wish they would go ahead and process my order so I can reverse the charges. Worst company I have dealt with.
Isaac Bautista, Pure Muscle, Inc.
First of all I ordered something for my daughter that she's really been looking forward to getting couldn't hardly get ahold of customer service had to argue with him all morning because they couldn't tell me anything about my order every time I have called it's been a different story I will never use this place ever again what a rip off they don't even need to be in business
We ordered a pair of cables received them in 3 days. I called customer service and they answered fast and told me the tracking number,. A+
OOrders Saturday night and received it now Tuesday!
Very happy! I will be trying them again for another 3 pots.
Tip for consumers:
accepts paypal.
I bought a 3 pairs of special sunglasses that are not available here. Order last Thursday night and they have arrived today. Tuesday. Pretty amazing for over 14,000 km shipping distance.
Packaging was good but i would of preferred a stronger box instead of padded envelops.
Like all the other customers, I ordered an item, got an email saying they would email me when it shipped. I emailed them 10 days later, got no response. I just went on their website and checked my order... CANCELLED! This was my big gift to my mother and now I have nothing. I'm so upset. I paid through Paypal thankfully so I won't get swindled but now I'm completely helpless without my mom's very special gift right before Christmas. CUSTOMERS BEWARE. If I could give ZERO stars I would.
Like so many other people, I put in an order, was promised tracking information etc etc.
One month later, after numerous polite inquiries and finally, demands, all they continued with was the generic "thanks for your patience/we will investigate" blah blah.
No goods, no tracking, no answers!
Put in claim with PayPal and they sorted it... Bambuzo? NEVER AGAIN
We actually did receive the product, however when I tried to return it they absolutely refused to give me any service. I only got one response out of my 7 emails and it was a request to PROVE that I received the item. UGH. Also, I work for the manufacture of several of the products this website is trying to sell and they are WAY overpriced and several of the items are no longer even produced. I would absolutely NOT recommend purchasing at this website.
Tip for consumers:
Don't use this site!!
I have shopped here 5 times now and each time love the speed and customer service. Usually get me tracking number within 8 hours of the order being placed. Very happy recommending them to everyone.
Thanks for the fast delivery. I ordered a pair of sunglasses and it arrived 1 week later in perfect condition. Thank you!
4.1 million items for sell worldwide!