Badoo Questions & Answers

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Here’s what consumers have asked with answers from Badoo staff and previous consumers.

62 questions answered
5% answered in 1 day
Question:

Jahidulsohal@gmail.com.phone number is 420794016624.according to my past post i can't reply you.can you check my payment and give back

Answer:

Thank you for your email. You were charged for Badoo Premium because your free trial period has finished. When you signed up for the trial Badoo Premium, you were shown the Terms and Conditions, which state that the subscription will be automatically renewed once your free trial period expires. As a courtesy, we have now cancelled your subscription so you are not charged again. Unfortunately, this type of purchase is non-refundable. You can read our Terms and Conditions here: http://badoo.com/terms Please do let us know if you have any other questions.

By Badoo H., Badoo Customer Service
Question:

Answer:

Thank you for your message! Sadly, this feature is currently not available. We appreciate that you took the time to send us some feedback; we'll take it into consideration for future updates. We apologise for any inconvenience this might have caused you.

By Badoo H., Badoo Customer Service
Question:

Has anyone managed to get a refund from this site? they ripped me off too.

Answer:

Hi there! We provide refunds according to the Terms and Conditions presented upon purchase. Please send us the email address you used to log into your profile and we'll look into this for you!

By Badoo H., Badoo Customer Service

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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