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Here’s what consumers have asked with answers from Backstage staff and previous consumers.
Hello Ruth, There currently isn't an integration that allows for users to upload their Facebook pictures to their Backstage profile directly. Your best bet is to get the high resolution images directly from your headshot photographer and upload them manually, this way they're not compressed so you can put your best foot forward. Hope that helps!
Hello Faith, thanks for reaching out. If you have an active subscription you are able to upgrade to a longer termed subscription at any time by going to your Account Settings page. You will be charged for the new subscription at the time of upgrade, and the credit your unused time on your current subscription will be subtracted from the total. Feel free to reach out to customers@backstage.com if you have more questions.
Hello, Ellie, thanks for reaching out. We currently have 268 open roles in England, most of them are within 100 miles of London, and we're getting more every day was we continue our expansion into that market. Visit https://www.backstage.com/casting/ to see what's available. Currently we're running a free 6 month trial for users in the UK so you can try it out and see if it works for you, email customers@backstage.com for more details.
Making the leap to the United States for actors can be a daunting and time-consuming process. We recommend you read up on the O-1 Visa before getting started: https://backstage.zendesk.com/hc/en-us/articles/115005846423-U-S-Work-Visa-for-Performers. Feel free to reach out to customer service at customers@backstage.com if you have further questions.
Hello Jose, thanks for reaching out. Backstage is a great place for actors of all ages just starting out in the business. Parent's or guardians are required to manage the account in order to ensure safety, but we give you all the tools you'll need to start applying your child to jobs in no time. We recommend first reading our guide on how to get your child started in the business here: https://www.backstage.com/backstage-guides/how-become-child-actor/. Feel free to contact our customer service if you have any other questions at customers@backstage.com
Hello Aliya. Yes, you can cancel your subscription at any time but you will retain access for the time you have paid for. For instance, if you purchase a monthly subscription and decide to cancel 15 days in, you will still have your subscription for another 15 days, and then it will expire. Hopefully that helps. Feel free to contact customers@backstage.com if you have further questions.
Backstage vets each and every casting call posted with us, which is how we've become America's most trusted casting platform. That being said, some scams can still slip through, so it's important to know what to look out for. We've written a lot of articles on the subject to ensure our users are protected, so read up on everything you need to know here: https://backstage.zendesk.com/hc/en-us/articles/115000865126-Beware-of-Scams- Hope that helps!
