Backstage

I cancelled my yearly subscription of £35 last september, received no confirmation of this, then woke up and was charged £101. This is theft and i will be taking it further up the company and as a police matter if not sorted. I have tried to contact all customer services but nothing, i have even put a dispute in at the bank. This site i did not use at all, hence me cancelling my subscription, then charged £101 for another year when i only paid £35 originally. This is disgusting

Not only is this the place to find hundreds of acting or voiceover gigs, the company has one of the best customer service service departments that I have seen. They are friendly, professional, and always resolve things quickly.

I remember when Backstage was THE foreground for entertainment and casting (before actors access et-el) Every actor, director etc. I knew used it. Now It since seems more a flop ground for low budget and volunteer projects no one wants. Why pay the 6 or 12 month membership fee for that? Makes no sense. I know that I've never gotten contacted for anything local whatnot, and I have the free profile. What happened to Backstage?

Exceptional venue for gearing oneself to prolific opportunities and performing longevity.
Thanks kindly to Pauline, consultant, for her altruism, brilliance and vibrant zeal, God Bless all your performing team. +

Seem to be TOTALLY biased in favour of their ' talent '... over those who are offering their talent work... are not willing to mediate at ALL when disagreements /accusations happen

Whether you're a seasoned talent or trying to get a foot in, there are all sorts of castings for all types of talents or staff. The platform is easy to use and the navigation is easy.

The search could use more filter to better narrow down searches/results.

I have been using Backstage for a few years. I get lots of work. I only do work in Arizona but they keep me busy. I've worked with the Travel Channel, History Channel, Strawberry Fields Entertainment, and many more. Love it :)

I subscribed a year ago. Cancelled the subscription after a few months and have just been charged 101 pounds. I want my money back and I want to be able to cancel me subscription when I want!

After the staff received this information they promptly got back to me, via the reply underneath and email, and were very polite, and then refunded my money - which I thought was very kind of them. Thank you, backstage. It was just a misunderstanding and I appreciate the support offered and given. Best wishes, Isabel

I thought it was just me but like what's been listed here while I've booked through several other platforms inc WORD OF MOUTH. I've yet to receive a gig from Backstage. I don't plan on renewing within the next six months. Too bad actually I was told this was a great way to get gigs.

I understand this is a business, but to ask starving people for $200 monthly is heinous. Oh sorry 100$ because they give u such a gracious discount. Can't wait til we're in charge and make some damn CHANGE

Great customer service, efficient and responsive. Joao quickly resolved my query and he was very polite!

To make a long story short. The platform has major issues. You submit to a project with resume attached. The platform asks you to add photos and videos to each submission.
The photos and videos and already in the resume.
Not a friendly site needs updating.

Backstage has furnished a plethora of VO jobs, but their range of jobs offered is too wide. I'm an 86-year old man, and my voice can pass for 45 years up, but I get constant calls for women, children etc. I spend at least an hour a day searching through leads that simply do not fit my voice. Then Backstage shows me a disclaimer saying my age range (45-86) does not meet the requirement of the VO submitted. They should apply the parameters more closely to mine.

As a producer rather than an actor, this website used to be amazing until recently.

Customer service WILL NOT respond to you. If they send you an email asking something, they'll pretend that they never saw your response. It seems like a big mess, where multiple people are sending you emails, but they never go back and read the whole conversation.

If you're someone looking to cast people for a job, Backstage is not the site to use.

I could not figure out how to upload my SoundCloud audios until they told me how to find my SoundCloud URLs.

Here's my Honest review no fluff no exaggerations. While the concept of the site is wonderful. It is poorly executed with a terrible design/interphase. I will say the backstage is great if you want to get Spam for everything but professional gigs. I won't even get into the Spam emails that are sent out x100 times a day. I have been on the site off and on for 8 years I have YET to land a single professional gig. What backstage west needs is a Rehaul and new management. Once they improve the site I am sure casting professional will use it more

They respond really quickly. They give clear and helpful answers. Just generally is a top site.

I recently got my first role through it.

I remember back when they had a free trial and the customer service people were kind. Now if you email them regarding an issue they act clueless, they somehow miss your response, they ask you to repeat stuff, all In all you go back and forth for hours over an issue that could've been resolved in under 5 minutes. It's email communication not a chat, I don't understand how you missed an email, that I can see on my end. If you run into an issue with them, they act clueless as if they don't make mistakes, I refuse to do business ever again. And they allow so many people to make scam posts, and they keep it there because why not they get paid anyways.

Terrible customer service. I told them to delete my account they asked me in about 5 separate emails if I wanted to delete it. Like come on now?

I appreciate the sincere approach of Backstage platform in their quality standard of customer relational approach and communication skills. Great work!

This site use to be amazing, now it really isn't to great for actor to get there foot in the door when it comes to tv and movies. It has some jobs but.most are un paid and student films. But alot of those you can find yourself for free on criags list or free sites not worth the monthly fee.

Hi! Stephanie C. Was excellent.
I wanted to get back to her on chat to thank her, but I must have pressed the wrong button.
In any event, the video is still processing...
I guess that takes a long time? Hence, the four stars.
If only the site could work more efficiently? However, I know it's a huge undertaking.
Still, I wish it were not so time-consuming, although, fortunately, my video is not "due" until tomorrow's deadline - good thing I did not procrastinate.
Anyhow, thanks again - - I've been cast frequently via Backstage, and I'm grateful for that.
Sincerely,
*DAB
Brooklyn, NY

Can help with honestly everything! Was locked out of account and got right back in with their help!

I am a theater, film, and tv actor and have been on this website for years and have gotten some auditions here and there. But this year, it has been ruined by casting calls that I think are an insult to the more serious people in the industry.
"UGC" along with "seeking influencer types" for TikTok is practically spamming the website now, and there is no easy way to filter these out. I find these casting calls disgusting as it's a form of cheap labor since people film themselves for these 'roles' and only get paid $150 which is more on the low end compared to other more professional projects.
I know people who have messaged customer service complaining about these casting calls and they are not helpful at it it's like talking to a robot. In my opinion, it has ruined the website and I cannot believe there isn't an option to never receive notifications or even see these types of casting calls. I do not even think I am going to renew my membership if they don't solve this.