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ASOS Questions & Answers

2,053 reviews
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Here’s what consumers have asked with answers from ASOS staff and previous consumers.

34 questions answered
12% answered in 1 day
Question:

I bough a suit pans with you, but after putting the card i clicked " next step " and it never kept going i don't know if i bought it or no, i didn't even the confirmation, i really need to know i i bought it or no

Question:

Will asos give you a refund even if the package is returned late?

Question:

Whats your managers name and phone number thak you

Question:

I joined asos to ask a question about a pair of river island chukka boots being sold at full price by asos, when river islands website are selling them off for less than half price. why?

Answer:

ASOS cells many brands including River Island and French connection. Sometimes the stores end up having sales before the website does which is why there would be a difference in the price

By Reema M.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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