Ashley Homestore
Questions & Answers

I attempted calls with no answer 3 days
I emailed 3 times no response.
I wrote letter to store manager and it was ignored.

Good luck! Had to drive back to store to make person to person contact. After multiple attempts by phone

Cant find a manager when there is a problem, ASHLEY HOME STORE ON 7780 S CICERO HAS ENGAGED IN DECEPTIVE PRACTICES, 6 DAYS AGO WE AGREED TO PURCHASE PRODUCT FROM ASHLEY, I FOUND AFTER 4 DAYS THAT IS MARKED UP ALMOST $2000 FROM OTHER RETAILERS, I WISH TO CANCEL THIS PURCHASE IMMEDIATELY AND WILL NOT BE TAKING DELIVERY IN 2 MONTHS AND WILL NOT BE PAYING ANY FEES OR RESTOCKING FEES TO CANCEL THIS DECEPTIVE TRANSACTION ON WHICH DELIVERY WOULD HAVE BEEN 60 DAYS OUT, THE DISHONESTY OF ASHLEY IS DEPLORABLE, I WANT THE SALE IS HALTED BEFORE MOVEMENT, A PRICE $2000 ABOVE OTHERS IS NOTHING LESS THAN PRICE GOUGING, I REFUSE TO PAY A RANDOM $500 CANCELLATION FEE, THE CONTRACT AND ASHLEY MANAGEMENT SAYS " I MAY HAVE TO PAY A FEE " NOW TO REFUSE TO BUY THEIR PRODUCT, JUST BECAUSE I DISCOVERED A PRICE GOUGE, THIS IS FRAUD AND DECEIT, WE WILL NEVER DO BUSINESS WITH THIS DECEPTIVE GROUP OF COMMISSION HOUNDS AGAIN

Next to none if you get anyone at all. No customer service at all.

A drunk or sleeping person will answer your call. Then expect to spend upwards to a half hour on hold.

They do not have customer service. They have some script reading mouthbreathers that don't serve you at all. In fact, they hang up while they 'transfer' you most of the time.