Hey, Martha - we offer a great product we know families love. Over the past month, our number one focus has been improving customer support.
You can contact customer support by emailing firstname.lastname@example.org
or opening a ticket at support.apex4kids.com.
You can also use that link to live chat with our nearly 24-hour customer support team. In addition, you can give us a call at (623) 526 7747. We also offer support via Facebook simply by sending a message to Caleb Maddix.
We now strive to offer 12 hour response times across the board.