Here’s what consumers have asked with answers from APEX 4 Kids staff and previous consumers.
Hey, Martha - we offer a great product we know families love. Over the past month, our number one focus has been improving customer support. You can contact customer support by emailing support@apex4kids.com or opening a ticket at support.apex4kids.com. You can also use that link to live chat with our nearly 24-hour customer support team. In addition, you can give us a call at (623) 526 7747. We also offer support via Facebook simply by sending a message to Caleb Maddix. We now strive to offer 12 hour response times across the board.
Hey Stephanie - we strive for amazing customer service, and over the past month have seen about a 15% increase in customer happiness, with new support efforts. You can contact customer support by emailing support@apex4kids.com or opening a ticket at support.apex4kids.com. You can also use that link to live chat with our nearly 24-hour customer support team. In addition, you can give us a call at (623) 526 7747. We also offer support via Facebook simply by sending a message to Caleb Maddix. We now strive to offer 12 hour response times across the board.
Hey JoAnne - we do apologize that we are just seeing this. If you go ahead and shoot me a direct email (noah@apex4kids.com), I would be more than happy to get you taken care of. Thanks! Noah L. Apex4Kids
John - we have just a fraction of our success stories available at apex4kids.com at the bottom of the page. Legna - could you shoot me a direct email (noah@apex4kids.com) so we can get you taken care of?
Curious about your system but have read too many bad reviews here about poor customer support especially regarding the free trial. I would like to see a preview of the system to see if it will work for my kids as they are non-native English speakers. (I am and can assist them but I'm not sure if they will get bored quickly or not as they don't understand the English used. They are in the right age range though 6,9, and 10).