Anniecloth Questions & Answers

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Here’s what consumers have asked with answers from Anniecloth staff and previous consumers.

141 questions answered
4% answered in 1 day
Question:

How do i return clothing for a different size

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. All online purchases (except lingerie, swimwear, jewelry & accessories and final sale) through anniecloth.com can be returned within 15 days from the delivered date. We did not offer return for exchange. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Why do you make it so difficult to return items just give us the address and other info to return. ill send the tracking no as soon as i get it. i've

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

I would like to cancel my order before it ships and get my money back.

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. Once order was shipped, it cannot be canceled. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. ​We did not offer phone service. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Answer:

We are located in China. Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.) You can click the link to check shipping policy: https :// anniecloth.com/information/Shipping%20%26%20Delivery ​All online purchases (except lingerie, swimwear, jewelry & accessories and final sale) through anniecloth. Com can be returned within 15 days from the delivered date. ​ You can check the return policy here: https :// anniecloth. Com/information/Refund%20Policy If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Did you get my order this morning? my name is dorothy fredia stone. my email is fredias675@gmail.com. phone number is 318 564-1207. it was for 6 item

Answer:

We cannot locate your order number. Pls send us order number or email address when you placed the order. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

I made an order with anniecloth on jan. 17th, 2021 for two blouses, paying at the time with my debit card. the charge to my debit card was immediately

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Is anniecloth a business in china?

Answer:

Yes, we are located in China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

I ordered over $100 with the stuff and i have received nothing

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Reviews say this company is bad, why does paypal allow transactions to go through?

Answer:

Sorry for all inconvenience. We will try our best to improve it. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,

Can’t see your question? Ask to get answers from the Anniecloth staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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