Anniecloth Questions & Answers

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Here’s what consumers have asked with answers from Anniecloth staff and previous consumers.

141 questions answered
4% answered in 1 day
Question:

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Hi, hire a lawyer! my husband's a lawyer! i am contacting california's attorney general / consumer division. why have you replied to 5 emails?

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you send us five emails, we certainly need to reply your five emails. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Answer:

Sorry for all inconvenience. Pls noted that if order is not over $109, you need to pay shiping fee. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

I'm so glad i read reviews before i sent my hard earned money to you.thank god you cater to women cuz once we smell a rat we dont keep it to ourselves

Answer:

Sorry for all inconvenience. We will try our best to improve it. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Are you chinese workers ashamed of yourselves?

Answer:

Yes, we are Chinese workers. But we are not ashamed of ourselves. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

What country are your cloths made in and shipped from?

Answer:

Thanks for asking. All items are shipped from China and made in China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

And what's so bad is this was supposed to be my mother's day gifts but instead i got scammed..... what a mother's day

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

Wow what a coincidence you guys sent the email about it being sent out yesterday but tracking# is bull. you guys are scamming me.

Answer:

Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

What country do you ship from?

Answer:

We are located in China so all items are shipped from China. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,
Question:

My order number is jwa55e89608 please cancel the order and refund me i emailed over 20 times it's been 2 months and it says order is still processing

Answer:

Sorry for all inconvenience. Once order was shipped, it cannot be cancelled. Order was shipped and tracking number was sent by email. Check it carefully. If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth

By - l.,

Can’t see your question? Ask to get answers from the Anniecloth staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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