AMOMA.com Questions & Answers

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Here’s what consumers have asked with answers from AMOMA.com staff and previous consumers.

151 questions answered
22% answered in 1 day
Question:

I'm trying to reserve a room and for beds reads 2 standard , does that mean 2 beds for sure?

Answer:

Hi Norma G., Please contact our sales department at 001 917 624 9013 so we can look into this matter together. Thanks, Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Answer:

Hi Mihaela J., Thanks for your interest in our offers! Please contact our Customer Support team at customersupport@amoma.com so we can clarify your questions and assist you with your booking. Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Answer:

Hi Julz W., Thanks for your interest in our offers! Please contact our Customer Support team at customersupport@amoma.com so we can clarify your questions and assist you with your booking. Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Need information about the eden au lac in zurich. wanted to know on the website which room was a single superior lake room that had breakfast.

Answer:

Hi Vickie S., Thanks for your interest in one of our offers! Please contact our Customer Support team at customersupport@amoma.com so we can clarify your questions and assist you with your booking. Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Is amoma a trusted website ?

Answer:

Hi Amany A., Thank you for submitting your honest question! You can be sure that all confirmed bookings are guaranteed from the moment you receive your hotel voucher by email. Also, our customer support team is available 24/7 to provide you with a great booking and travel experience. If you have any doubts, you can always reach out to us by phone at +1 917 624 9014, by email at customersupport@amoma.com and through our on-page LiveChat. We hope to see you soon, Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Answer:

Hi Linda M., Thank you for submitting your honest question! Once you place a booking on AMOMA.com, your reservation is fully confirmed. Sometimes hotels don't enter guest details before 24 hours prior to the stay, which is why guests might be confused as to whether their booking went through. However, hotels can always identify your booking under the hotel reference number which is indicated in the confirmation email and the personal account area. If you have any doubts, you can always reach out to our customer support team and we are happy to reconfirm your booking with the hotel prior to your check-in. We hope to see you soon, Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Can i have a coupon code?

Answer:

Hi Lance, Thanks for your question and your interest in our promotions! We offer exclusive discounts to our followers on social media. Simply like our Facebook page (facebook.com/amomacom), our Twitter account (twitter.com/amomacom) or our Google plus profile (plus.google.com/+AMOMA_hotels) and you will be able to unlock our coupon codes. Once you have placed a booking, you will also receive regular promotional emails with exclusive discounts. We hope that answers your question, Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Answer:

Hi Jim D., Thanks for your interest in one of our offers! Please contact our Customer Support team at customersupport@amoma.com so we can clarify your questions and assist you with your booking. Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

Answer:

Hi Edwina D., The cancellation policy depends on the hotel as well as the date of booking. You can always find the corresponding cancelation policy on the payment page before completing your booking or after that in your booking details within the personal account area. If you have any doubts, please feel free to reach out to us at customersupport@amoma.com or 001 917 624 9014 and we are here to assist you. Your AMOMA.com team

By AMOMAcom C., Customer Support team
Question:

This go be my first time booking a hotel, how i know this webb side is real?

Answer:

Hi Julissa m., Thank you for submitting your honest question! You can be sure that all confirmed bookings are guaranteed from the moment you receive your hotel voucher by email. Also, our customer support team is available 24/7 to provide you with a great booking and travel experience. If you have any doubts, you can always reach out to us by phone at 001 917 624 9014, by email at qualityservice@amoma.com and via our on-page LiveChat. We hope to see you soon, Your AMOMA.com team

By AMOMAcom C., Customer Support team

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Typical questions asked:
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  • What is the return policy?
  • Where is the company located?
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