AMOMA.com Questions & Answers

Here’s what consumers have asked with answers from AMOMA.com staff and previous consumers.

151 questions answered

22% answered in 1 day

Question:

Hi....once i book with amoma, how long it takes to hotel staff to have visibilitity of my reservation? Hi....once i book with amoma, how long it takes to hotel staff to have visibilitity of my reservation?

Answer:

Hi Tathiany S., Thank you for submitting your honest question! Once you place a booking on AMOMA.com, your reservation is fully confirmed. Sometimes hotels don't enter guest details before 24 hours prior to the stay but you can always reach out to our customer support team at qualityservice@amoma.com and we are happy to reconfirm your booking with the hotel before your check-in. We hope to see you soon, Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

Question:

I have a booking for the queen mary next february. have now signed up for an online account with amoma.com to view booking. no matter what i enter, name, date, hotel booking reference number or booking number your website does not find my booking!?! i know call 917-624-9013...problem with that is i have been on hold hell for 11 minutes and no one answers! I have a booking for the queen mary next february. have now signed up for an online account with amoma.com to view booking. no matter what i enter, name, date, hotel booking reference number or booking number your website does not find my booking!?! i know call 917-624-9013...problem with that is i have been on hold hell for 11 minutes and no one answers!

Answer:

Dear L B., Please contact our customer support team at qualityservice@amoma.com to provide us with both your telephone number and booking number and one of our colleagues will contact you internally regarding your reservation. Best regards, The AMOMA.com Team

By AMOMAcom C., Customer Support team over a year old

Question:

Can you guarantee that my booking thru amoma would not be cancelled after i receive confirmation? Can you guarantee that my booking thru amoma would not be cancelled after i receive confirmation?

Answer:

Hi j r, Thanks for your honest question! As soon as you receive your hotel voucher by email after placing a booking on AMOMA.com, your reservation is fully confirmed. If you have any doubts, you can always reach out to our customer support team at qualityservice@amoma.com and we are happy to reconfirm your booking with the hotel prior to your check-in. We hope to see you soon, Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

Question:

I just booked a hotel in paris and paid the $1.00 fee. when i call the hotel what company or name will it be under. i want to call the hotel and confirm that i have a room and there are no issues.

Answer:

Hi Susa G, Please contact our customer support team at qualityservice@amoma.com or by phone at +1 917 624 9014 so we can look into your booking together. Thanks, Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

Question:

How are the prices so much less than other sites? is there a catch? timeshare presentation??

Answer:

Hi Tracey B., Thanks for your interest in one of our offers! Please contact our Reservations Team at +1 917 624 9013 so we can clarify your questions and assist you with your booking. Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

Question:

Yes how do i find out what you mean for room type at the 816 hotel in kansas city Yes how do i find out what you mean for room type at the 816 hotel in kansas city

Answer:

Hi Bruce E., Thanks for your interest in one of our offers! Please contact our customer support team at qualityservice@amoma.com or +1 917 624 9014 so we can assist you with your booking. Thanks, Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

Question:

I booked with amoma and it's been 4 days and the hotel cannot seem to find my name or reservation so now i'm a little nervous. they took all the money out and the hotel knows nothing about me? I booked with amoma and it's been 4 days and the hotel cannot seem to find my name or reservation so now i'm a little nervous. they took all the money out and the hotel knows nothing about me?

Answer:

Hi Jessica H., You can be sure that all confirmed bookings are guaranteed from the moment you receive your hotel voucher by email. Please contact our customer support team at qualityservice@amoma.com or +1 917 624 9014 so we can look into this matter together. Thanks, Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

Question:

Im going to be booking from canada, are the rates in canadian dollars? Im going to be booking from canada, are the rates in canadian dollars?

Answer:

Hi Mark, Thanks for reaching out to us! You can easily modify your language and currency settings in the top bar of our web site. AMOMA.com allows you to pay in your local currency, so you wont be subject to currency variation risk if you book in advance. Feel free to contact us at qualityservice@amoma.com so we can assist you with your booking! Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

Question:

I'm not sure what partially flexible means when booking! is there any obligation or is the reservation totally able to be cancelled up until that date?

Answer:

Hi Corrine, Thanks for your interest in our offers! The exact cancellation policy depends on the particular hotel and can always be found throughout the booking process and on the payment page before completing your booking. Please contact us at qualityservice@amoma.com, wed be happy to assist you with your booking. Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

Question:

Afternoon. looking to book a hotel for the weekend. it says its 266 per night @harrahs atlantic city, nj. but it mentions that its before city taxes. how much would it end up costing me total for the stay this weekend. friday to sunday. so 2 nights. Afternoon. looking to book a hotel for the weekend. it says its 266 per night @harrahs atlantic city, nj. but it mentions that its before city taxes. how much would it end up costing me total for the stay this weekend. friday to sunday. so 2 nights.

Answer:

Hi Raksmey N., Thanks for your interest in one of our offers! Please contact our customer support team at customersupport@amoma.com or on 001 917 624 9013 so we can clarify your questions and assist you with your booking. Your AMOMA.com team

By AMOMAcom C., Customer Support team over a year old

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