Thank you for submitting your honest question! Once you place a booking on AMOMA.com
, your reservation is fully confirmed. Sometimes hotels don't enter guest details before 24 hours prior to the stay, which is why guests might be confused as to whether their booking went through. However, hotels can always identify your booking under the hotel reference number which is indicated in the confirmation email and the personal account area. If you have any doubts, you can always contact us by phone +41 225 182 013, by email at email@example.com
and via our on-page LiveChat.
We hope to see you soon,