Aliwigs Questions & Answers

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Question:

I ordered hair extensions from them a few days ago and i have not yet received the email saying my order has been shipped. when i tried calling the customer service line they seem like they can't hear me and then after a few seconds they hang up. did i get ripped off? will i get my order?

Answer:

Highly unlikely you'll see your order or anything about it. I had to do all the inquiring and after several harrassing emails back and forth, knew I had been ripped off. Thankfully I paid through Paypal and they offered payment protection. If you paid via them, I'd file a formal complaint and see if you can't get your money back. They operate out of China even though they post a US phone (that is never answered). From my experience and other's reviews, avoid this company!

By Gretchen P.
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