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Here’s what consumers have asked with answers from AliExpress staff and previous consumers.
If you paid with a credit card, you might ask them for help. Sometimes they do.
Kindly confirm if you are the only one who has access to your card because aliexpress would never take your money without you ordering from their site as the site is a safe place for users
I love aliexpress it just depends who you buy from. All my clothing has been great quality as well ad jewelry and shoes. Always look for reviews and real photos so you can see the actual items quality in reviews. As well as how many sales the seller has. Diamonds by their name are a good indication of lots of sales as well as buying from sellers with a 97% satisfaction and up. Only buy from sellers with all these Indications What many people don't get is you get what you pay for so if a dress for example you want is being sold by two sellers and one is $5 and the other is $15 theres a big chance the $5 one won't be good quality cloth As a side note I have been buying off aliexpress for 7 years now and have gotten clothing shoes electronics phone cases etc and love them all :) maybe 3 from my many buys have been bad and I got refunded for them by the seller.
I agree with diana F. You should know it has arrived if it showed up at your house... But thats a 50% chance because some people got scammed
DITTO, SAME EXPERIENCE ALI EXPRESS GETS THEIR CUT. THEY DONT CARE ABOUT IF SELLERS LIE. SCREW YOU ALIEXPRESS.
I don't have idea but you can check that from the listed available country for shipping in the menu box
I have made this mistake before. Just open a new account. If the message prompts account already in use, click forgot password then you'll know what email address they have as it should display
Yes. I ordered 10 things. They come from 10 different sellers, but I had to pay all at once and my credit card was charged for all 10 items. 17 days later, 1 item arrived and 9 items are showing that I never paid for them. Once the order is 10 days old, you can no longer dispute it. You cannot have any customer service if something goes wrong. They stole my money. I will never use them again and will warn others to keep away.
Be very careful and only order from the long establishes sites that have western experience, better to buy locally,
