I've noticed, if you copy and paste the part of their terms of service that pertains to an issue and send to the buyer you are having trouble with, then they listen. Just gotta get stern. They tried to say I couldn't get a refund when they sent it to the wrong address on accident, found the part in the terms that stated if its the sellers fault, buyer gets full refund, and I got my refund almost immediately after sending it.

True and beware!.

Nothing is authentic on this site of Chinese cheaters... it's simple a bunch of robbers! Never again!

Haven't ordered Hockey but ordered old style Chicago Bulls Top with name and number on it. It was good quality with all the right logos and came reasonably quickly, would do it again. Remember to research the seller first and check the feedback. Also check sellers ratings and number of transactions