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How easy is it to get a hold of customer service at Alibris?

asked by David V. on 11/20/19

4 Answers
Good luck. No one ever contacted me when I emailed and there are no "people" answering the phones.
Helpful (0)
In my opinion, there isn't one.
BY mistake I double-ordered a book sold by Alibris itself.
Any attempt, via web, mail, telephone, curses, was fruitless.
Unmanned phone.
Ridiculous automated reply (contact the seller - the seller is them).
Helpful (0)
Email only and would not refund my money on an order that never came.
Helpful (0)
No one answers. Not unless you are ordering a book. No one answers if you want help with a refund. You just get a recording.
Helpful (0)

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