How easy is it to get a hold of customer service at Alibris?

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How easy is it to get a hold of customer service at Alibris?

asked by David V. on 11/20/19

4 Answers

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Kelly H. on 5/27/20 · Answer 1 · 2020-05-27T07:19Z

Kelly H.

on 5/27/20

Good luck. No one ever contacted me when I emailed and there are no "people" answering the phones.

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Antonio B. on 5/12/20 · Answer 2 · 2020-05-12T02:46Z

Antonio B.

on 5/12/20

In my opinion, there isn't one.
BY mistake I double-ordered a book sold by Alibris itself.
Any attempt, via web, mail, telephone, curses, was fruitless.
Unmanned phone.
Ridiculous automated reply (contact the seller - the seller is them).

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Molly J. on 2/19/20 · Answer 3 · 2020-02-19T07:32Z

Molly J.

on 2/19/20

Email only and would not refund my money on an order that never came.

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M S. on 11/20/19 · Answer 4 · 2019-11-20T12:34Z

M S.

on 11/20/19

No one answers. Not unless you are ordering a book. No one answers if you want help with a refund. You just get a recording.

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How easy is it to get a hold of customer service at Alibris?

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