What do I do if a seller disappeared after I placed an order?

Question

Alibaba Questions & Answers

asked by F L. on 12/9/15

3 Answers

Get answers from the Alibaba staff and other customers.

Chris G. · Answer 1 · 2020-11-13T10:42Z

Chris G.

on 11/13/20

Do a claim with your card issuer. Ask for a CHARGEBACK.

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Hugh K. · Answer 2 · 2015-12-09T10:59Z

Hugh K.

on 12/9/15

Alibaba will not help with any problems, they will just drag it out to frustrate you till you give up.

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trumphet b. · Answer 3 · 2015-12-09T10:52Z

trumphet b.

on 12/9/15

I should imagine you will still be covered by Aliexpress guarantee. Open dispute on the order page

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