Hi Cyndi, this is Echo from Alibaba Customer Service. If you just need a small amount of dice, you are suggested to check it out on our wholesale channel: http://wholesale.alibaba.com/wholesale/ or AliExpress: http://www.aliexpress.com/ because most of supplier members on Alibaba.com are manufacturers and trading companies dealing with bulk goods who don't normally sell directly to consumers, as you can understand. Hope the information to be helpful.

This is what you get if you order anything from Ali baba or Ali express... If you are not happy with the product they will relentless bother you until you give them 4 or 5 stars or they keep your money... DON'T purchase from this company.
Allen Chan
2015-10-27 05:49:48
Sorry, I don't want this, but our boss said if return money, we have to try our best to get 4 or 5 star, becasue we will be difficult if get 3 star or less, I just want to discuss with you friendly. Because we don't make any money for your order and if we got 3 star, we will be punished. We are very difficult to make money online, hope you can understand us.
Melissa ODay
2015-10-27 05:42:05
Refund my money as promised as nagging me relentlessly for 4 or 5 stars isn't going to look good to the platform PLUS you have wasted enough of my time with these numerous emails and you are causing me emotional stress. Refund money.
Allen Chan
2015-10-27 05:39:31
According to your photo, the platform won't return $10 to you, but I can, I just hope you are satisfied with us and you can get best interests, we can keep our score, hope you can understand us. Thank you.
Allen Chan
2015-10-27 05:36:55
I just think our product is no problem and no body think they are bad, I have do waht I can do for you, but now I will return the money to you, this is not bribing, if you give us bad feedback I don't return any money to you because we will be punished by platform, can you understand my meaning? That's a good way for you and me. Friend.
Melissa ODay
2015-10-27 05:26:11
I will escalte the dispute that you are holding back my refund for a 4 or 5 star rating. Tha's bribing.
Allen Chan
2015-10-27 05:13:05
Now you have made a dispute, I will return now, I mean after that please give us 4 or 5 star, ok?
Melissa ODay
2015-10-27 05:02:04
Please refund now or I will open a dispute.
Allen Chan
2015-10-27 04:56:10
I will return return your refund, but please give us 4 or 5 star please.
Melissa ODay
2015-10-27 04:30:01
Are you holding back my refund for a 4 or 5 stars?
Allen Chan
2015-10-27 02:41:09
Hello, can you give us 4 or 5 star?
Allen Chan
2015-10-26 05:50:58
If I return $10 to you, please don't give us bad feedback, please give us 4 or 5 star, ok?
Allen Chan
2015-10-26 05:35:35
Ok, do you have paypal account? Or you can make a dispute and set return $10 to you.
Melissa ODay
2015-10-26 04:50:52
Return 10.00 US
Allen Chan
2015-10-24 12:06:21
We can return $10 to you and don't make any money really. Sorry that i can't return more
Melissa ODay
2015-10-24 10:52:36
31.80 US is 202.23 China dollars. I can assure you that you can offord me the extra 5.00 to make it 15.00.
Allen Chan
2015-10-24 10:47:24
Sorry, I only can apply to return $10 to you, because your order only $30. I have paid the freight, hope you can understand us.
Melissa ODay
2015-10-24 10:45:01
Refund 15.00 and I keep the product and we will be done with this transaction.
Allen Chan
2015-10-24 10:36:10
Sorry, No bady told me them can't be use, we have pay the freight for your order, if everybody like this, we will lose a lot of money. May I return $10 to you and you keep the product? If not, I can return $20 to you. Hope you can understand us.
Melissa ODay
2015-10-24 10:30:24
Not acceptable. FULL refund and I will ship back. Poor quality. Not gift giving or use when you have company.:(
Allen Chan
2015-10-24 10:13:28
But I have paid the freight of your order, I can't return full amount to you, I only accept return $20 to you if you send them back to me.
Melissa ODay
2015-10-24 09:53:58
This glass I paid for also and it has seams. They are seams. Please refund my money or I will open a dispute. I paid 16.50 for the round one and 15.30 for the other one. Which totals 31.80. Full refund is required and I will ship the goods back. Under buyer protection I am allowed that. I would like to ship both pieces back to you for a full refund.

Allen Chan
2015-10-24 09:46:23
Hello, you have bought 2 pieces of glass, this one is $15.3 you paid. This is not seams, they are same as the photos I have show online, may they are not same as what you think, but all of this design I get from factory is this price, sorry that I can't return all amount to you. Because I have pay a lot of your order, but you think they are not same as what you think. Many people think they good quality, but I really don't why do you think they are not. Sorry about this, but this workmanship is not seams, hope you can understand us.
Melissa ODay
2015-10-24 09:36:51
These glasses are VERY POOR QUALITY as they have seams. I definately not a gift or for company over. I would like a full refund under buyers protection. Both glasses have deep and noticable seams. This is NOT worth the 31.80 in which I paid.
Melissa

Allen Chan
2015-10-09 09:14:45
Dear Buyer,
I have sent out your goods by ePacket. The tracking number is LS125179815CN. Please check the tracking news on http://www.17track.net/en/ after 3 days
It will spend around 5 to 15 days to your country normally by ePacket, but sometimes it will spend longer but don’t worry, please be patient and if it is delayed, contact me to extend the time of the order first, but don't make a dispute or leave a bad feedback to us arbitrary.
After you receive the goods please confirm the order and leave a comment with 5 star to us, If you are not satisfied with the goods, CONTACT ME FIRST PLEASE, but don’t leave a bad feedback or less than 4 star to us optionally, I will try my best to make up for you and everything we can discuss with each other. Remember We Are Friend, Feel free To Contact Me.
I’m always in here, just for you.
Sincerely,
Allen
Allen Chan
2015-10-08 10:29:36
Hello, friend
I'm sorry that spend long time to send out, but I have sent out today because before is china holiday, but now your order is shipping out. Please don't worry, I will fill the tracking number soon.