Alibaba
Questions & Answers

I am thinking about ordering some smartphones from alibaba.com. Is there a chance they won't work or will be defective?

Asked by Wendy R. on 4/11/2019

1 Answer
Pawel Z.10/27/2020

Yes, there is always a chance of receiving a faulty product. Make sure you discuss all details with the supplier. Always check supplier's history before making a purchase. Once all details are agreed on you are pretty much safe. Have in mind that after receiving your shipment you will find that something is wrong with your order, you are fully covered by Alibaba trade assurance and if anything is different then your contract you will recieve a full refund

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