How come there are so many unresolved buyer complaints? Do you not enforce your Buyer Protection Policy?

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How come there are so many unresolved buyer complaints? Do you not enforce your Buyer Protection Policy?

asked by erik b. on 4/29/19

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Marie Z. on 5/16/19 · Answer 1 · 2019-05-16T09:46Z

Marie Z.

on 5/16/19

They have the very WORST customer service I've ever experienced! Just trying to get to a person is nearly impossible! They have an automated service with pull down menus. If your question isn't listed, you never get to a person. I got through ONCE, and talked to a very rude young woman!

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How come there are so many unresolved buyer complaints? Do you not enforce your Buyer Protection Policy?

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