Alibaba
Questions & Answers

How come there are so many unresolved buyer complaints? Do you not enforce your Buyer Protection Policy?

Asked by erik b. on 4/29/2019

1 Answer
Marie Z.5/16/2019

They have the very WORST customer service I've ever experienced! Just trying to get to a person is nearly impossible! They have an automated service with pull down menus. If your question isn't listed, you never get to a person. I got through ONCE, and talked to a very rude young woman!

Add your answer