AiryDress Questions & Answers

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Here’s what consumers have asked with answers from AiryDress staff and previous consumers.

104 questions answered
11% answered in 1 day
Question:

Answer:

Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) and Standard Shipping ( 6-9 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.

By airydress -.,
Question:

Do you have any reviews from mexico?

Answer:

Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) and Standard Shipping ( 6-9 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.

By airydress -.,
Question:

How long does it take for an item to be deliverer to australia

Answer:

Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) and Standard Shipping ( 7-14 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.

By airydress -.,
Question:

Do you have a size chart with the actual number size for ladies dresses; example: size 12, 10, 14 etc.

Answer:

Thank you for contacting us. We have more than 10000 styles so the Size Chat varies per dress. For best fit, please note that you can find the size chart" on each product page near the size choice. Make sure to take note of your exact measurements and compare to size details of each product. Please note that our dresses are only available in standard size. If you are in between sizes, we suggest you choose the bigger one. You may also refer to our Size Guide (http://www.airydress.com/how-to-measure.html) to get your own measurement. Please contact us if you need any further assistance.

By airydress -.,
Question:

A lot of reviews say they did not get their packages, does this happen regularly?

Answer:

Thank you for visiting our website. We totally understand your concern about the delivery issues. It is really a pity that sometimes a small partial of our customers will meet the delivery issues. However, we do care about each customer. After receiving their feedback, we spare no effort to solve the problems for them. Please don't worry. Should you have any questions or problems, please contact us via service@airydress.com.

By airydress -.,
Question:

How long does it take for shipment to south africa?

Answer:

Thank you for contacting. Receiving time = Processing time + Shipping time. For South Africa, itll take 5-7 business days for the processing of the order. It will take 4-9 Business Days for expedited shipping and 15-20 Business Days for standard shipping. Help this info will help you. Have a nice day!

By airydress -.,
Question:

How are returns handled?

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@airydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will help you to check it. Thank you for your time.

By airydress -.,
Question:

Answer:

Hi Deloris, we've sent you an email based on the info provided by the order No. 031776647093 pls check it and contact if you have further question. And if it's not your No., pls tell us your correct order No. So we can help. Look forward to your reply and have a nice day!

By airydress -.,
Question:

How long does it take from order placed and paid for to arrive,in sout africa thank you

Answer:

Thank you for contacting. Receiving time = Processing time + Shipping time. For South Africa, itll take 5-7 business days for the processing of the order. It will take 4-9 Business Days for expedited shipping and 15-20 Business Days for standard shipping. Help this info will help you. Have a nice day!

By airydress -.,
Question:

Answer:

We are an international e-commerce company originally based in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. For more questions, you may also contact us via https://www.airydress.com/contact-us.html. Best, Airydress.com

By airydress -.,

Can’t see your question? Ask to get answers from the AiryDress staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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