AiryDress Questions & Answers

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Here’s what consumers have asked with answers from AiryDress staff and previous consumers.

104 questions answered
11% answered in 1 day
Question:

I keep trying to get to your website and i get "site cannot be reached". when i try to track my order i get the same message. what is going on?

Answer:

Thank you for your contacting. This is our website: https://www.airydress.com. You can go to the website and find the "Track Order" under the website. Click in, then you can track your order with your email and order number. Please have a try. If you still have problem, you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

By Floryday F.,
Question:

Your address to return unwanted items

Answer:

Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

By airydress -.,
Question:

Your postal address

Answer:

We have replied to you, you can sent your request to our service@ariydress.com, then our after-sale stuff will serve for you.

By airydress -.,
Question:

I would like arydress postal address to return items of unsuitable clothing

Answer:

Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

By airydress -.,
Question:

Airydress returns address

Answer:

Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

By airydress -.,
Question:

Please i need a postal address for airy dress to return some items - i have emailed and nobody is getting back to me. gail.grimshaw@hotmail.co.uk

Answer:

Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

By airydress -.,
Question:

Answer:

Thank you for visiting our website! Our office is located in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. Should you have any other questions, please contact us.

By airydress -.,
Question:

When can i expect my order ?

Answer:

Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

By Floryday F.,
Question:

Hi , about the negative publicity is it true ?and if so what you gonna do to change that cause we scared to order mostly outside your country .

Answer:

Thank you for visiting our website. We totally understand your concern about the negative reviews. Please be assured that we always strive to offer products of high quality and good customer service, and you can also see a large number of good reviews and nice pictures from our dear customers. It is really a pity that our products didn't meet the expectations of a small partial of our customers. However, we do care about each customer's advice. After receiving their feedback, we spare no effort to solve the problems for them and also pay more attention to offering better products. We are sure that our products will not let you down. Could you please tell us your concern in details? We are glad to offer some suggestions and more information to help you. Looking forward to your reply. Have a nice day!

By airydress -.,
Question:

I need to return items (poor fit), have emailed airydress 3 times now, and still no response.website says returns "easy as 1,2,3,". any advice?

Answer:

A: Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our service@ariydress.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress

By airydress -.,

Can’t see your question? Ask to get answers from the AiryDress staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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