AiryDress Questions & Answers

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Here’s what consumers have asked with answers from AiryDress staff and previous consumers.

104 questions answered
11% answered in 1 day
Question:

How good is quality of dresses and how long does shipping take. is clothes made in china

Answer:

Thank you for contacting us. You can rest assured that our dresses are all quality-guaranteed. We are very glad to give you a brief introduction of our products. Once we confirm your order, we will inform our dressmakers to get started. Each piece of our raw fabrics is elaborately selected. All of our dressmakers are experienced in making formal dresses for many years. Our factories have introduced the most sophisticated equipment to improve our handicrafts. And when the dress is finished, our Quality Control department will have a further close inspection to exclude any possible defectiveness. The above professional procedures have ensured that our dresses are of high quality which will definitely not let you down. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) and Standard Shipping (7-30 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.

By airydress -.,
See more answers (2)
Question:

How long does your order take time to get delivered

Answer:

Generally a few days. They email you throughout the purchasing, processing etc and let you know, hence your not wondering if and when. As far as my experience when they say it will arrive it does.

By M N.
Question:

Do your clothes fit to your size or do they have te be broughten bigger

Answer:

So far all my purchases have fit as should. I'm 12/14 and so far all the ‘M' have been perfect

By M N.
Question:

Is this a real site and how long is delivery? i ordered back in march and my order haven't even been shipped

Answer:

I think they need to give us a refund. And be put out of business. What a scam.

By Sonia L.
Question:

Answer:

I live in Texas (U.S.A.) and the clothes were delivered from France but I forgot from exactly where.

By Shay T.
Question:

Answer:

A: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@aircloth.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress

By airydress -.,
Question:

Dobrý den, rád by jsem vrátil zboží, které mě bylo zasláno - nesedí mě, můžu vědět jak mám postupovat. děkuji

Answer:

Děkujeme vám za sdílení. Vezměte prosím na vědomí, že jsme společnost, která je ochotna nést odpovědnost a pomoci našim zákazníkům, když mají problémy. Vaše spokojenost je pro nás nejdůležitější věcí. Sdělili byste nám prosím číslo své objednávky nebo svou e-mailovou adresu? Nebo nám můžete také poslat e-maily na adresu service@aircloth.com s názvem „„ sitejabber + číslo vaší objednávky + vaše obavy "". Náš tým zákaznických služeb to rychle vyřeší a najde pro vás nejlepší řešení. Děkuji vám za Váš čas. S pozdravem, AiryDress

By airydress -.,
Question:

How to get in touch with them? they gave me a bogus address for product return.

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@aircloth.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress

By airydress -.,
Question:

Hi i would like to receive my confirmation email money taken but nothing's shown up sharon. dutoit@ hotmail.com prompt response pleased

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@aircloth.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress

By airydress -.,
Question:

Is it easy to return goods and get a refund

Answer:

Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our service@aircloth.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress

By airydress -.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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