Why is your website impossible to navigate, and there is no help available (phone, chat or email) that I can see. The "help center" is just childishly inept.

Question

Airbnb Questions & Answers

2,085 reviews

114 questions & answers

Ask a question See all questions

Why is your website impossible to navigate, and there is no help available (phone, chat or email) that I can see. The "help center" is just childishly inept.

asked by godfrey p. on 6/25/16

1 Answer

Add your answer

Ask a question

Get answers from the Airbnb staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Margaret B. · Answer 1 · 2016-10-09T10:07Z

Margaret B.

on 10/9/16

Because it's cheaper and more profitable to focus on the 80% who just pay their money and go away. There's no percentage in it for them to spend a whole lot of money for a small number of people, who are probably too fussy any way.

Helpful (0)

Airbnb Questions & Answers

Why is your website impossible to navigate, and there is no help available (phone, chat or email) that I can see. The "help center" is just childishly inept.

Add your answer

More questions about Airbnb

Ask a question

Is this your business?