Adore Me
Questions & Answers

Here’s what buyers have asked with answers from Adore Me staff and previous consumers.

75
questions answered
0%
answered within 1 day
Answer:
I just unsubscribe from adore me today I been there customer over 2 years. I always ordered stuff and never did really pay attention when I will get my items but this year December 1 I placed in my order and today is December 17 I havent recd it and Im going out of town on December 12 I emailed them asking plzzz do overnight shipping at least one of the items but nope they ignored my request I even called them they said Roy was gonna call me back and he never did and prior to this they send me my set with the bra missing! Basically Im very disappointed.
By Mari Y., over a year old

Answer:
I am having problems with a return to Adore me so beware. They charged a $15 penalty per set because the return was "incomplete". I literally tried on the items, they did not fit and I put them back in the box and mailed them back. I had to call customer service and it looks like they will remove the "penalty" but I am not sure yet.
By Sue B., over a year old

Answer:
Hello Dot, Thank you for your message. Our sizes are aligned as closely as possible to standard US sizes and since every lingerie company sizes its products slightly differently, which causes minor sizing differences to appear between companies. We encourage our customers to consult our fitting guide which provides the most accurate sizes for our products, including swimming suits: http://www.adoreme.com/size-guide Also, the cut of every particular style and the materials used, can slightly influence the fit. Let us know if you have any further questions. Best, Adore Me help@adoreme.com
By Adore M., over a year old

Answer:
Because after reading the comments here! They are Con Artist... Hope this helps.
By Lynn G., over a year old

Answer:
Hello Julia, Thank you for your message. In order to not be charged, but still retain the VIP status, you can simply log into your Adore Me account, access "My Showroom" zone between 1st and 5th of the month, and just press the "Skip the month" button located on the left side of the page. Using this option, your account won't be automatically charged and you can place an order whenever you desire. Let us know if you have any further questions. Best, Adore Me help@adoreme.com
By Adore M., over a year old

Answer:
Hi Terry, Thank you for your message. The VIP membership, it is only one of two option offered to customers upon checkout with their first order. The other is Pay As You Go, our one-time purchase option. Moreover, customers are not required to call in order to unsubscribe, this can be done by accessing the helpdesk directly from their account, here: http://adoreme.com/helpdesk. If there are further comments questions or concerns, please let us know. Best regards, Adore Me
By Adore M., over a year old

Answer:
Hi Jannah, Thank you for your message. Every lingerie brand sizes their products slightly differently so it's best to consult our bra fitting guide before ordering a set from our website. http://www.adoreme.com/size-guide If our products do not fit, we have free exchanges and easy returns, please read more about it here: http://www.adoreme.com/free-shipping Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have. Best, Adore Me
By Adore M., over a year old

Answer:
Hi Sarah, Thank you for your question. Unfortunately, once placed, the order can only be canceled within the first 30 minutes. After that the orders are processed by our warehouse. We apologize for any inconvenience this may have caused you. Once you receive the order, you are free to exchange it, please read more here: http://www.adoreme.com/free-shipping Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have. Best, Adore Me
By Adore M., over a year old

Answer:
Their sizing is all over the board. They aren't even consistent with themselves. Also, if you can't guess how one of their items maybe sized and you would like to return because it doesn't fit, they will charge you a $5.95 restocking fee even though they advertise free returns.
By Jessie M., over a year old


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