Hi, I would like to exchange my sleepwear , but there was tag with information (bar code and size) attached with plastic string. I cut that out and now i cant find it. Can i still exchange the product?

asked by Ashwini N. on 3/23/17

2 Answers
Thumbnail of user mariy81

I just unsubscribe from adore me today I been there customer over 2 years. I always ordered stuff and never did really pay attention when I will get my items but this year December 1 I placed in my order and today is December 17 I havent recd it and Im going out of town on December 12 I emailed them asking plzzz do overnight shipping at least one of the items but nope they ignored my request I even called them they said Roy was gonna call me back and he never did and prior to this they send me my set with the bra missing! Basically Im very disappointed.

Helpful  (0)
Thumbnail of user adorem

Hello Ashwini,

Thank you for your message.

If you have removed just the bar code/size tags, is perfectly ok to start your exchange process for the product. However, if the tags sewn directly to the set were removed, it no longer qualifies for exchange/return.

Let us know if you have any further questions.

Best,
Adore Me
help@adoreme.com

Helpful  (0)

Add your answer

Ask a question

Get answers from the Adore Me staff and other customers.

Have a question about
Adore Me?
Post Review