Can you share a success story using Acorn?

asked by Amy S. on 12/11/20

2 Answers
Thumbnail of user marlas116

In the past I don't recall having too much difficulty with Acorn but that's not the case now. It seems their Customer Service people think corresponding with you is a joke. At least twice I told them I wanted my 4 undelivered T-shirts & again they asked me whether I wanted the shirts or a refund. I thought because they asked me & I told then I expected my order to be completed as they sent me a message titled: Re: Acorn USA Shipped Confirmation- # PC644072, that it was on its way. I didn't receive a tracking number so I wrote back asking for it & they hadn't sent it because they weren't sure if I wanted the shirts or a refund! Maybe they need it in triplicate to get your point through to these people. Bizarre!

Helpful  (0)
Thumbnail of user jimb1615

No. Never had one, horrible customer service. Never responds to emails and phone calls are deflected in broken English.

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

Ask a question

Get answers from the Acorn staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Acorn?
Post Review