6pm Questions & Answers

Here’s what consumers have asked with answers from 6pm staff and previous consumers.

40 questions answered

18% answered in 1 day

Question:

Are michael kors shoes original in these sites Are michael kors shoes original in these sites

Answer:

Hello Sanay. We hope you are having a great day today! All merchandise sold on 6pm.com is new, 100% authentic and we are an authorized retailers for all brands on our site. If you have additional questions, please feel free to reach out to us at 1.888.676.2660, 6AM - 8PM PST. Thank you!

By Justin F., 6pm.com Account Manager over a year old

Question:

Are all products authentic .? reviews arent promising Are all products authentic .? reviews arent promising

Answer:

Hi Lydia - Rest assured, all the merchandise we sell is new, 100% authentic and we are authorized retailers for the brands we carry. As with any brick and mortar store, we may have items returned but we have a team dedicated to checking returns prior to restocking. If you have additional questions, please don't hesitate to reach out to us directly at 1.888.676.2660, 6AM - 8PM PST. Thank you!

By Justin F., 6pm.com Account Manager over a year old

Question:

Hi. i want to ask 6pm.com clothes are used ?? Hi. i want to ask 6pm.com clothes are used ??

Answer:

Hi! Thank you for your question. We sell only new and authentic product on 6pm.com. We are a sub-site of zappos.com and amazon.com. Let us know if you have any additional questions or feel free to give us a call: 1-888-676-2660! Thanks!

By Justin F., 6pm.com Account Manager over a year old

Question:

Do i need a shipping label or ra number to return 2 pr that don't fit. i can still pay for my shipping?why so many neg reviews in south florida?i w Do i need a shipping label or ra number to return 2 pr that don't fit. i can still pay for my shipping?why so many neg reviews in south florida?i w

Answer:

Hi Marcia - you are welcome to contact us at 1.888.676.2660, 6AM - 8PM PDT for assistance with your return. You can also visit our FAQ at the link below. We're sorry your shoes didn't quite work out for you! Please do not hesitate to reach out to us directly with any additional questions. Thank you! https://www.6pm.com/return-questions

By Justin F., 6pm.com Account Manager over a year old

Question:

How can i assure the validity of a product ? looking at a micheal kors purse and want to ensure true product. How can i assure the validity of a product ? looking at a micheal kors purse and want to ensure true product.

Answer:

Hi Meredith! We apologize for the delay in answering your question! Rest assured, all the merchandise we sell is new, 100% authentic and we are authorized retailers for the brands we carry. As with any brick and mortar store, we may have items returned but we have a team dedicated to checking returns prior to restocking. I hope this information is helpful and if you have any further questions or concerns, please don't hesitate to contact us directly at 1.888.676.2660, 6AM - 8PM PDT or cs@6pm.com. Thank you!

By Justin F., 6pm.com Account Manager over a year old

Question:

Once i summit an order how long does it take before it ships out? Once i summit an order how long does it take before it ships out?

Answer:

Hi! It can take up to 1 day to process an order. Thank you!

By Justin F., 6pm.com Account Manager over a year old

Question:

Hello is 6pm.com products all are real? authentic? Hello is 6pm.com products all are real? authentic?

Answer:

Hi! All of our product is authentic, original and new. We buy directly from the manufacturer - no fakes or factory seconds on 6pm.com. We are also BBB accredited and have a safe shopping guarantee! Thank you and happy shopping!

By Justin F., 6pm.com Account Manager over a year old

Question:

Can we sell products on 6pm? we have over 4000 name brand items that we sell on amazon and ebay. Can we sell products on 6pm? we have over 4000 name brand items that we sell on amazon and ebay.

Answer:

I don't think so. You may be able to become one of their vendors and sell to them

By Erika E. over a year old

Question:

I need to settle a matter which has been going on since november. i posted a review yesterday and want a reply asap I need to settle a matter which has been going on since november. i posted a review yesterday and want a reply asap

Answer:

Hi! We just sent you a private message to investigate the issue. Thanks!

By Justin F., 6pm.com Account Manager over a year old

Question:

Hi, i have a question am willing to order valantino bag, are they authentic or fake Hi, i have a question am willing to order valantino bag, are they authentic or fake

Answer:

Hi, thank you for your question! There are two Valentino designers that make handbags, one is Valentino Garavani and the other is Valentino By Mario Valentino. We carry Valentino By Mario Valentino and they are 100% authentic bags. We always like to clarify with our customers, however, since the two brands are so closely named. Let us know if you have any additional questions! Thanks!

By Justin F., 6pm.com Account Manager over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

6pm Questions & Answers

Are michael kors shoes original in these sites Are michael kors shoes original in these sites

Are all products authentic .? reviews arent promising Are all products authentic .? reviews arent promising

Hi. i want to ask 6pm.com clothes are used ?? Hi. i want to ask 6pm.com clothes are used ??

Do i need a shipping label or ra number to return 2 pr that don't fit. i can still pay for my shipping?why so many neg reviews in south florida?i w Do i need a shipping label or ra number to return 2 pr that don't fit. i can still pay for my shipping?why so many neg reviews in south florida?i w

How can i assure the validity of a product ? looking at a micheal kors purse and want to ensure true product. How can i assure the validity of a product ? looking at a micheal kors purse and want to ensure true product.

Once i summit an order how long does it take before it ships out? Once i summit an order how long does it take before it ships out?

Hello is 6pm.com products all are real? authentic? Hello is 6pm.com products all are real? authentic?

Can we sell products on 6pm? we have over 4000 name brand items that we sell on amazon and ebay. Can we sell products on 6pm? we have over 4000 name brand items that we sell on amazon and ebay.

I need to settle a matter which has been going on since november. i posted a review yesterday and want a reply asap I need to settle a matter which has been going on since november. i posted a review yesterday and want a reply asap

Hi, i have a question am willing to order valantino bag, are they authentic or fake Hi, i have a question am willing to order valantino bag, are they authentic or fake

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