27Prom Questions & Answers

Here’s what consumers have asked with answers from 27Prom staff and previous consumers.

110 questions answered

3% answered in 1 day

Question:

I order my dress from here it havent came yet . im a little scared because i see other feedback that very bad.

Answer:

Hi Kayla, pls do not worry, we will for sure make you a perfect dress, can you send me your order number? I will check your order status, Thanks

By Leah P., over a year old

Question:

Do yall ever email back i have been trying to return my dress for a whole week now . so when will somebody decide to email me back ? Do yall ever email back i have been trying to return my dress for a whole week now . so when will somebody decide to email me back ?

Answer:

Hi, I'm sorry for that, can you send me your E-mail address? I will send to our workers to check for you

By Leah P., over a year old

Question:

No one is responding to my emails about me returning my dress. No one is responding to my emails about me returning my dress.

Answer:

Hi, I'm sorry for that, can you send me your E-mail address? I will send to our workers to check for you

By Leah P., over a year old

Question:

How do i get a refund How do i get a refund

Answer:

Hi, I'm sorry for that, did you send all the details to our workers? Our E-mail is: contact@27dress.com

By Leah P., over a year old

Question:

Can i send my dress back no one is responding? Can i send my dress back no one is responding?

Answer:

Hi, I'm sorry for that, can you send me your E-mail address? I will send to our workers to check for you

By Leah P., over a year old

Question:

Can someone tell me when will my dress be shipped? Can someone tell me when will my dress be shipped?

Answer:

Hi, your dress has been shipped by DHL, and 1995121774 this is the tracking number, you will get soon.

By Leah P., over a year old

Question:

I ordered my dress march 16 and it still havent shipped will it be here before april 20th

Answer:

Hi, your dress has been shipped by DHL, and 1995121774 this is the tracking number, you will get soon.

By Leah P., over a year old

Question:

Does anyone know where their located at ? & how long does the dress takes to come ?

Answer:

Hi, your dress has been shipped by DHL, and 1995121774 this is the tracking number, you will get soon.

By Leah P., over a year old

Question:

I ordered the wrong dress can i refund it and buy my new one ? I ordered the wrong dress can i refund it and buy my new one ?

Answer:

Can you send me your order number? And also, can you send E-mail to: contact@27dress.com about the details? Our workers will help you

By Leah P., over a year old

Question:

I ordered my dress march 8th when should i expect it???? I ordered my dress march 8th when should i expect it????

Answer:

Hi Catreonah, can you send me your order number? So I can check the order status for you, thanks

By Leah P., over a year old

12345678...14

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

27Prom Questions & Answers

I order my dress from here it havent came yet . im a little scared because i see other feedback that very bad. I order my dress from here it havent came yet . im a little scared because i see other feedback that very bad.

Do yall ever email back i have been trying to return my dress for a whole week now . so when will somebody decide to email me back ? Do yall ever email back i have been trying to return my dress for a whole week now . so when will somebody decide to email me back ?

No one is responding to my emails about me returning my dress. No one is responding to my emails about me returning my dress.

How do i get a refund How do i get a refund

Can i send my dress back no one is responding? Can i send my dress back no one is responding?

Can someone tell me when will my dress be shipped? Can someone tell me when will my dress be shipped?

I ordered my dress march 16 and it still havent shipped will it be here before april 20th I ordered my dress march 16 and it still havent shipped will it be here before april 20th

Does anyone know where their located at ? & how long does the dress takes to come ? Does anyone know where their located at ? & how long does the dress takes to come ?

I ordered the wrong dress can i refund it and buy my new one ? I ordered the wrong dress can i refund it and buy my new one ?

I ordered my dress march 8th when should i expect it???? I ordered my dress march 8th when should i expect it????

Can’t see your question? Ask to get answers from the 27Prom staff and other customers.

I order my dress from here it havent came yet . im a little scared because i see other feedback that very bad.

I ordered my dress march 16 and it still havent shipped will it be here before april 20th

Does anyone know where their located at ? & how long does the dress takes to come ?