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27Prom Questions & Answers

181 reviews
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Here’s what consumers have asked with answers from 27Prom staff and previous consumers.

110 questions answered
3% answered in 1 day
Question:

Waiting on my dress? ordered 30/09/18 was meant to arrive 18/10/18.

Answer:

Hi, can you send me your order number? And can you send E-mail to: contact@27dress.com, our workers could help you there easierly. :)

By Leah P.,
Question:

I would like to purchase a dress but some of these reviews scare me. my interest is in the chic lace applique mermaid tulle wedding dress 2018 court t

Answer:

Hi, pls do not worry, we will make you a perfect dress, you can send us E-mail: contact@27dress.com, you can talk to our workers, we can show you the dresses our workers made, so you can check our workmanship and quality

By Leah P.,
Question:

Can you please check to see if my dress was shipped out ? or can you send it out i need it very soon. 2d2018042679744

Answer:

Hi Shaarii, 4680339263 this is the tracking number from DHL, we have already shipped to you. :)

By Leah P.,
Question:

I ordered my dress april26th and it was supposed to ship may 17th my order number is 2d2018042679744 when will it ship ?

Answer:

Hi Shaarii, 4680339263 this is the tracking number from DHL, we have already shipped to you. :)

By Leah P.,
Question:

Hi i ordered my dress may 2nd and paid for rush days and my prom is may 30th and i have yet receive my dress . my order number is 2d2018050235838

Answer:

Hi, the dress has already shipped to you, and 2571491145 this is the tracking number from DHL, you will get soon, Thanks for your support. :)

By Leah P.,
Question:

Can you send any more photos of the "sexy spaghetti strap gold sequin prom dress" because i'd like to see what it properly looks like on?

Answer:

Hi, can you send me your E-mail address? So we can send you photos, or you can send us E-mail to: contact@27dress.com. Thanks

By Leah P.,
Question:

Which size will be the usa dress size for uk size 8?

Answer:

Hi, you can check our size chart on our website, and US2 is UK6, US4 is UK8, US6 is UK10, US8 is UK12, US12 is UK14..., which size do you wear?

By Leah P.,
Question:

I ordered my dress on 4-22-18 it is said to ship out on my prom is the 12th of may i paid for the 9 day rush service order number 2d2018042329520

Answer:

Hi, sorry for late reply, 2659511175 this is the tracking number from DHL.

By Leah P.,
Question:

Why can't i get a return call or a return email..about this dress that i received..smh!! this is really ridiculous!!

Answer:

I am really sorry for that, can you pls send me your order number and also you can send us E-mail to: contact@27dress.com, our workers will help you

By Leah P.,
Question:

Ordered a dress in march.delivery was supposed to be 19/04/18 still haven't received. i need it asap. can you tell me when it will be sent. thanks

Answer:

Hi, the dress has already shipped to you, and this is the tracking number by DPD: JCR2005296274IN

By Leah P.,

Can’t see your question? Ask to get answers from the 27Prom staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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