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27Prom Questions & Answers

181 reviews
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Here’s what consumers have asked with answers from 27Prom staff and previous consumers.

110 questions answered
3% answered in 1 day
Question:

How is the return time to mobile al

Answer:

Hi Tina, what do you mean? Can you explain further about your question?

By Leah P.,
Question:

My soon to be wife purchased a dress from the web site ... bank says money has been taken out but 27 dress say they have not got the money ...

Answer:

HI, pls do not worry, can you pls send me the name or the Email address you leave on the order? I will check if we get the money or not for you.

By Leah P.,
Question:

If the dress does not fit can we send it back for a full refund?

Answer:

HI, we have return policy, if you get the dress and there's problem with the dress our workers made, we will responsible for it, you can return and we will refund you

By Leah P.,
Question:

I ordered my dress january 24th, i was wondering when might it come in or if my order has been delayed because i have not gotten any emails recently.

Answer:

HI I am really sorry for late reply, did you get your dress now?

By Leah P.,
Question:

Is this website legit.

Answer:

HI, yes, we are a legit website, our workers have more than 10 years of experience on making dresses, we will make a perfect dress for you, which dress do you like?

By Leah P.,
Question:

Answer:

No. Don't order from here. JJsHouse has great dresses and reliable. I ordered my daughter's dress from there last year. I don't know what made her choose this site this year. It has ruined her Senior prom experience.

By Dorothy H.
Question:

How long will it take for my dress to come? i am worried because of the bad reviews and i need my dress for february 19

Answer:

HI normally after you ordered the dress, you will get within a month, since you need get the dress by Feb. 19th, can you order the dress now? And pls do not worry, we also have many good reviews, we will make you a perfect dress.

By Leah P.,
Question:

Do you have a location i can go in the usa to try on dresses.

Answer:

HI, I am really sorry, we do not have a location in the USA, we are online shop, we can deliver to USA for you.

By Leah P.,
Question:

Hi. my wedding is february 9. if i order the dress today, when i will receive this? .

Answer:

Hi, I am really sorry for late reply, If you need get the dress by Feb. 9th, can you order the dress now with rush delivery service? And leave message on order remark noted you need get by Feb. 9th.

By Leah P.,
Question:

If we have a problem with the dress once we get it, and we choose to send it back. say for another size. how long would it take to get another one?

Answer:

HI, it depends on how you return the dress, because it takes some time for you to return the dress, when is your event date?

By Leah P.,

Can’t see your question? Ask to get answers from the 27Prom staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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