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I have never been so frustrated with a company before in my life. I wish I had read reviews before placing my order. This was the biggest mistake.
I ordered a present (luggage tag) for a very high level executive at my company with 3 weeks for it to be made and delivered. THREE WEEKS. For three weeks it said processing. I tried calling every day and and emailing every day to get an update on the status, but after waiting for over 40 minutes every time and receiving no email response, I grew discouraged.
Finally I waited for 55 minutes and got in touch with someone who said they would ship it that day. I received a shipping confirmation, and my package was sent to somebody in Missouri. I live in New York. WHAT IS THIS COMPANY? Why haven't they been reported? This is a literal SCAM!
Tip for consumers:
DO NOT USE THIS SITE.
Zoe Z.'s review of Zazzle earned a Very Helpful vote
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Hi Zoe. Unfortunately, we're not sure why your order was sent to MO when you requested it be sent to your location in NY. We do show that our CS team has refunded the shipping cost for the order as well as sent a new order that was delivered on 12/24. Please feel free to reply to their e-mail if you have any further questions or concerns. Thanks.