Zoe V.

I have been a seller on Etsy since the beginning and for the last 2 years I have seen the implementation of a dictatorship like system, the coming of Chinese resellers with mass produced junk, muzzling of complaining sellers by repressive measures like banning from the forum and shops arbitrarily taken down.
Favoritism is rampant as well and if your are not part of the "privileged cast of sellers" you will suddenly and helplessly see your livelihood and years of hard work go down the drain with 60% or more of your monthly income disappear. Etsy manipulates your store visibility and control what you sell to the dollar. YES, THEY CAN AND THEY DO!
The new search engine is an enigma. The admin's favorite sellers are mysteriously and ALWAYS more relevant than the others in the search results, establishing an obvious dominance and by the same token enjoy the advantage of a free promoting tool while most sellers become invisible, no matter the "relevancy", quality and number of items in their stores. A bias search engine with an agenda?
These same privileged/favorite sellers can also infringe copyright laws with impunity and Etsy turns its head the other way.
Customer service/support is inexistent and limited to email but if and when you are lucky enough to be granted an answer to your inquiry, it is a condescending and/or mean one.
Recently Etsy has removed the dual feedback system and implemented a one way and arbitrary star review, leaving sellers at the mercy of dishonest buyers.
The last five months Etsy has multiplied its testings on thousands of unsuspecting stores and many sellers have seen their income slashed to nothing while the "privileged cast", under the Etsy protectorate, is enjoying an exponential multiplication of their sales.
For the past 2 years and particularly for the past months Etsy has taken away the livelihood of many, ruined families and destroyed lives without even a flutter of hesitation.
Etsy has become a heartless entity devoid of compassion and moral ethics. It has fallen to the level of the big corporations where bribery, corruption and repression are prevalent.
Wouldn't it be time for a class action lawsuit?