Zoe C.

At about 11pm my friends and I ordered an uber that was about $30. At 3am i ordered another uber to go back to our initial destination in which we took the same route, same distance, same everything and it was $86.! On top of that, it was my first ever uber ride under my name and card so I SHOULD have received a first time uber user free ride, but the app never gave me one... So obviously I googled a different promo code that gave me $15 discount. So my uber fare would have been $100! I might as well have taken a taxi or risked driving my own car for 3x cheaper than uber. I thought uber was supposed to be a cheaper, easier, efficient alternative to getting a taxi or even renting a car? I will say my experience was polar opposite. I'm never using uber under my name ever again. My driver was nice though, a nice car too. But he took 15 minutes longer than my first driver and he barely spoke English. He also took 10 minutes longer than the ETA to get to us.

So here I am emailing uber back and forth asking them to honor their first time user free ride. $86 is NOT WORTH IT.