Wish I had read these reviews first. Tried to reserve a room in NY, and when I clicked "Book Room" an error popped up saying the rate was no longer available. Thinking..."wtf?" I tried it again. Same error.
Now here's the really bad news... They charged my card... twice! Maybe the clicking a second time wasn't the best idea, I'll admit that, but why the hell was I charged in the first place if the room/rate wasn't available?!? I called getaroom, and the lady told me these were "pending holds" that will fall off in 72 hours. I certainly hope so... all these 1-star reviews are making me VERY nervous though. I hate shady businesses.