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Reservation Desk are the biggest scammers!
For one when I called initially they led me to believe I was calling the motel directly. I was happy to be able to get my room booked but when the Coronavirus cancelled our travel plans I called them to cancel. According to their policy I cancelled well enough in advance for a full refund. They said 3-10 business days but no refund came. I called back and they argued that because of Coronavirus it is taking longer than usual and that I will get a refund. Now I have to phone my credit card company and hope they protect me when I put in a dispute with this transaction. All I can say is STAY AWAY STAY AWAY! When calling for a room ask if are calling the motel directly. Right now I am out $450.00. When I called both times I spoke with persons with heavy accent and the line was very bad and my voice kept echoing back to me making it very difficult to understand.
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We are coming to town for Mayo appt, and this price is kind of high given our other expenses.
We have stayed at this hotel previously and it is very convenient to the beach. It is a bit...
I am sorry to read about your experience. Reservation Counter/Desk is an independent hotel booking service. We make reservations at over 200,000 hotels worldwide and want to ensure our customers have a positive experience using our online reservation system for their travel plans. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.