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yvonne s.

Contributor Level

Total Points
81

1 Review by yvonne

  • Zazzle

12/16/14

Placed an order for multiple luggage tags as christmas office gifts... one of the tags came in with the wrong address on the back (not the one I placed on my template)
I have tried calling,, on hold for 30 minutes, 2nd time 40 minutes. Still no one picked up
E mailed 2 times to customer service... no response

I feel like once they have your money, they don't care about fixing their mistake

Service
Value
Shipping
Returns
Quality
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Zazzle S. – Zazzle Rep

Hi Yvonne. We're sorry to hear you received the incorrect tag. We show that our CS team has assisted with getting a replacement. Please feel free to reply to their e-mail if you have any questions or concerns. Thanks.

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