Placed an order for multiple luggage tags as christmas office gifts... one of the tags came in with the wrong address on the back (not the one I placed on my template)
I have tried calling,, on hold for 30 minutes, 2nd time 40 minutes. Still no one picked up
E mailed 2 times to customer service... no response
I feel like once they have your money, they don't care about fixing their mistake
Hi Yvonne. We're sorry to hear you received the incorrect tag. We show that our CS team has assisted with getting a replacement. Please feel free to reply to their e-mail if you have any questions or concerns. Thanks.