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I placed an order using a promotional discount. Oddly, the order was cancelled due to "fraud". This company took my credit card info, is jamming my inbox with emails, and cancelled my order for no reason other than the item would've been too cheap for them to ship. I think they are "fraud"...
Y S.'s review of Groupon earned 2 Very Helpful votes
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Brought a Groupon for an oil change at a national company that hit redeemed, but I never actually...
Hi y,
Thanks for providing your feedback here on SiteJabber. I'm sorry that your account was flagged by our loss prevention department. They were canceling some account since duplicate orders and accounts were made by the same people and if your order was canceled mistakenly I'll be happy to check into it and have it reinstated. We do ship out items for very low amounts all the time so that was not the issue with canceling your order and I'm sorry for that misconception.
If you can please send me a message with your order number I'll find out why the order was canceled and let you know why this order was flagged. I look forward to hearing back from you and helping to resolve this issue.
Best,
Jason Faria
Director, Customer Service