Ying L.

They are advertising the sales on their website. So I have placed several orders on their website for my business. They confirmed the orders. Then in few days they canceled them all. I called the customer service. Their answer was they are all cosmetics, so their vendor does not allow me to purchase so many. So many? Four different items! If your company can't afford a sale. Then don't even run one! That's so pitiful!

HORRIBLE! DO NOT BUY FROM THEM!
I got the card with wrong pin number and the customer service is telling me they can check the balance so it has to be good, I asked her the purpose of buying the card is for checking the balance or to be used? She was basically telling me it is my problem. Looks like I would not see the refund coming neither. I have to file a fraud!

After many years, I have to give the credit back to Raise. They became so much better now. And every shipment is very reliable. I have given them one more chance after last review because an accident and I believe I have talked to another customer service and they did fix the problem. After all, never problem again.