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I have made many purchases from Groupon. I have never had a problem with it so far. I asked for a couple of returns in the past and got them really quickly. I would recommend the site to everyone else.
I have been ordering from BeyondTheRack a couple of times now. I thought the service was good since I asked about a refund once and it was refunded to me right away. The only downside is that the shipping takes really long and items are shipped randomly. I can't say too much about quality since I haven't ordered really expensive items yet. So far I have been happy with the purchases. If you take the time to do some research to compare their prices, the value is pretty good. As for the item quality, you need to read the material printed as part of the information.
The site isn't exactly attractive since it looks like a warehouse xD I wish they had a search function of some kind or a category list for specific items.
I ordered three boxes of Air Optix contacts. The price was cheapest I saw online and the shipping was fast. I was quite happy about the purchase :)
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Hi Ying, thank you for taking the time to send us your feedback here on Sitejabber. We're happy to hear about your positive experience. It's true that we do take a bit longer to ship. Typically, we ship our orders at 2-3 weeks. This is one of the ways we’re able to provide our members with our great discounts. While we know that it may be long at times, we sincerely hope that our great brands and savings make up for the extra time.
Also, just a heads up a search function is something that BTR is looking to launch very soon. Be sure to keep an eye out for this new enhancement in the near future!
Thank you for being a valued member of BTR!