I brought my flights at cheapoair thinking I was getting the best price I was traveling fron utah to new York for a wedding. The bride told me she was changing the date so I called to change my dates... they told me I was to pay 100 dollars more 50 dollars per ticket more. So I did even tho I had seen online that the flight they offered me was cheaper online then the one I had brought previously. So I was paying 100 dollars more then the price online plus the 100 dollar fee for the changes! Then a day after when I'm going to pay my rent I see I have -200 on my debit card. They charged me for the first tickets and then the full amount when I made the changes! So I was charged twice! AND I Am Left With No Money FOR Rent OR FOR Food! I am really annoyed and upset i started crying when they told me my money would be return from 7-14 business days! I'm hungry mad and my rent is due! Don't buy from cheaoair!
Yessenia, very sorry for the inconvenience, but when you called to make changes it cancels our the original reservation, therefore the booking get's VOIDED. However, the first authorization to your credit card is still there. But when you made the change your card does have to get charged for the new set of tickets it's a new transaction. So it seems that you are being double charged, but by contacting your bank and alerting them to the fact the first transactions was voided, they will release the funds sooner than the normal 72 hours.
CheapOair.com