I ordered a pair shoes from this website, i received an email letter which asks to change payment method, then this afternoon i called the customer service Uk, i supplied my order number, then he told me they did not send me any Emails. Also, i sent 3 email letters to the customer service, they have not reply me till now. So now im still not sure if the shoes has already paid or not. Hope you can help to solve this problem as soon as possible. And Order Number is *******.