I placed an order on Apr. 1st for 2 Easter dresses for my daughters. I received an email on Apr. 17th stating the order had just shipped out and would arrive on Apr. 22nd - well Easter is on Apr. 20th and now I'm left with having to go buy last minute, left over Easter dresses and pay AGAIN (until the day I receive my refund). The policy stated that it takes about 16-18 days to receive the items. I was so upset... we planned to take family photos and all bought matching colors for Easter. The lady from customer services did apologize but sounded as happy as can be and then even wished me a happy Easter --- How sarcastic is that?! I will NEVER buy anything else from Zulily again and I recommend everyone to STAY AWAY!