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wyndell r.

Contributor Level

Total Points
80

1 Review by wyndell

  • PACSUN

12/30/23

Horrible customer service. So, I ordered 4 items (2 hoodies & pair of 2 joggers) spent over $400 dollars for these items. Fedex comes and makes the delivery. They also took of picture of the package at the front door. I get the package. One item in the bag a yellow hoodie. I'm pissed. The order slip in the bag says all 4 items was in the bag. I sent an email to the customer service email address for them to say file a police report. I waited till Monday to call to speak with a representative who was horrible might I add lied to me. Did not do what he stated he was going to do. Called back a couple of days later to get the recording saying to chat with a rep online. Then today to received another email saying I need to file a police report. So now this company is wasting my time to file a police report. I will be doing tomorrow. Do not do business with this company horrible just $#*!ing horrible. You can clearly see from fedex picture the bag did not contain 4 items.

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