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Bought a $200 ergonomic office chair which came looking so cheap and parts literally thrown together in a CHICKEN FEED BAG FROM CHINA (see pic). They tried to give me $35 back but it wasn't worth even $100 so I returned. First customer service rep said they'd still have to take $12+ for shipping whereupon I was like uh no. Not when it's the stores error so I called back and got a different agent to help me. Bad experience that made me realize Wayfair is just a site for 3rd party sellers. No quality control.
Wren A.'s review of Wayfair earned 31 Very Helpful votes
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