Will M.’s Reviews of RoseWholesale & more

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Discount Clothing

1/23/16

Horrible. Ordered a shirt for my wife. Was told it would be here by now. Emailed company multiple times I have yet to hear back. Try to check on delivery and it's still telling me it's processing yet the money's been taken out of my account tho right. Not happy and will not be ordering again.

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Will,

Thank you for notifying us of your complaint.

We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
If you prefer to contact us on the phone, please call us at this number -(1)917-621-0925 between 08:00-21:00(GMT+8).
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?

We are sorry about the situation.

Best Regards
Rosewholesale Customer Service